Policies: Privacy Policy

To clear confusion about our corporate affiliation, we have put together this notice.

Privacy Policy

NCSUGameRepair (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ncsugamerepair.com or use our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect and process the following types of information from you:

1.1 Personal Identification Information

When you visit our website, book an appointment, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (via secure third-party payment processors)

1.2 Device Information

When you visit our website, we may automatically collect information about your device, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Time and date of access
  • Referring website (if any)

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about your interactions with our website. This data helps us analyze website traffic and improve your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide you with the services you request, including game repair services, billing, and customer support.
  • Communication: To contact you regarding your appointments, order confirmations, and important notices.
  • Improvement: To analyze how our website is used and improve the overall user experience.
  • Marketing: To send you promotional offers, updates, and other marketing communications with your consent.
  • Legal Compliance: To comply with applicable legal and regulatory requirements.

3. Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share information with trusted third-party service providers who assist in operating our website, processing payments, or conducting our business. These providers are contractually obligated to keep your information secure.
  • Legal Obligations: We may disclose your personal information if required by law, regulation, or legal process, such as in response to a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request correction of inaccurate or incomplete data.
  • Deletion: You may request the deletion of your personal data, subject to legal requirements or our legitimate interests.
  • Objection: You may object to our processing of your data for marketing purposes.
  • Data Portability: You may request that we provide your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at the details provided in the Contact Information section below.

6. Cookies Policy

Our website uses cookies to improve user experience and analyze traffic. A cookie is a small text file placed on your device when you visit a website. We use the following types of cookies:

  • Essential Cookies: Necessary for the basic functionality of the site.
  • Analytical Cookies: Help us understand how visitors interact with the site and improve functionality.
  • Marketing Cookies: Used to provide more relevant advertising content.

You can modify your browser settings to decline cookies or notify you when cookies are being sent. However, some parts of the website may not function properly if you do so.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website, with an updated effective date. We encourage you to review this policy periodically.